Privacy Policy

What is this policy for?
This policy applies as between you, the user of this Website and Farleygreene Ltd the owner and provider of this website. This policy to our use of any and all data collected by us in relation to your use of the website. How we process, store and protect user data and information will also be detailed within the policy. This website complies with all UK national laws and requirements for user privacy. The website has a secure SSL certificate meaning that data entered in all forms is transmitted to the server in an encrypted format.

What information is being collected?
Without limitation, any of the following personal data may be collected by this website from time to time. This might include your name, address, telephone number, IP address, and information regarding what pages are accessed and when.

Who is collecting it?
Farleygreene Ltd of Unit 2, Hatch Industrial Park, Greywell Road, Mapledurwell, Hants, RG24 7NG, UK. This policy applies only to the actions of Farleygreene and users with respect to this Website. It does not extend to any websites that can be accessed from this Website.

How is it collected?
We obtain information about you when you use our website, for example, when you contact us about products and services or if you register and actively give your consent to receive Marketing communications.

Why is it being collected?
Your personal data is collected so that we can contact you regarding products and services following completion of a contact or quote request form, for marketing communications and to improve user’s experience while visiting the website.

How will it be used?

• Contact and Communication: All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. In line with the General Data Protection Regulation (GDPR) 2018, Farleygreene gives users the opportunity to give explicit consent to subscribe and grant the use of their data in marketing communications by Farleygreene. Any or all of the above Data may be required by us from in order to provide you with the best possible service and experience when using our website or answering any questions or queries you have submitted.

From time to time we will also use your data for marketing communications and relevant email newsletter programs that may be of interest to you. Personal information provided will be securely stored for as long as is necessary to keep it. Personal data provided following consent to marketing communications will be stored securely until a request for removal is submitted. Enquiries made from outside the UK may be passed onto our distributors in order to process the request.

• Email Newsletter: Users of our website may sign up to receive our company newsletter which keeps them informed about products and services offered by Farleygreene. This personal data is used by us to send you the communications you request, from May 2018, in line with GDPR regulations, subscriptions will not be automatically processed without prior explicit consent of the user. All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. Under the Data Protection Act 1998 and GDPR 2018 you may request a copy of personal information held about you by this website’s email newsletter program on payment of a small fee which will not exceed £100. If you would like a copy of the information held on you, please write to the business address at the bottom of this policy.

Farleygreene currently uses third party email software provider MailChimp to publish and send email campaigns on behalf of the Farleygreene website. These emails contain tracking facilities where subscriber activity is tracked and stored for analysis. Tracked activity includes date and time of opening email, clicking of links contained within the email [this is not a comprehensive list]. In compliance with The Privacy and Electronic Communications (EC Directive) Regulations enforced in the UK, anti-spam laws require an unsubscribe option in the footer of every email campaign. Subscribers are given the option to unsubscribe at any time.

Who will it be shared with?
Farleygreene may, from time to time, employ the services of other third parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing. Any data used by such parties is used only to the extent required by them to perform the services that Farleygreene requests. Any use for other purposes is strictly prohibited. Furthermore, any data that is processed by third parties shall be processed within the terms of this Policy and in accordance with the data Protection Act 1998. The providers of such services do not have access to certain personal data provided by users of this Website. Unless we are obliged or permitted by law to do so, your data will not be disclosed to third parties, this includes our affiliates and/or other companies within our group.

Links to Other Websites
This website may, from time to time, provide links to other websites. Farleygreene has no control over such websites and is in no way responsible for the content thereof. This Policy does not extend to your use of such websites. Users are advised to read the privacy policy or statement of other websites prior to using them.

• Social Media Platforms: This website contains links to social media accounts owned by Falreygreene. Communication, engagement and actions taken through these external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

• Shortened Links in Social Media: This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs [web addresses] (this is an example: https://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Changes of Business Ownership and Control
Farleygreene may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Farleygreene. Data provided by users will, where it is relevant to any part of our business, be transferred along with that part and the new owner or newly controlling party will, under the terms of this policy, be permitted to use the data for the purposes for which it was originally supplied to us.
In the event that any data submitted by users is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.

Use of Cookies
This website may place and access certain first party cookies on your computer. First party cookies are those placed directly by Farleygreene via this website and are used only by Farleygreene. Farleygreene uses cookies to improve your experience of using the website and to improve our range of products and services. Farleygreene has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times.

By using this website you may receive certain third party Cookies on your computer. Third party cookies are those placed by websites and/or parties other than Farleygreene. Third party cookies are used on this Website for newsletter and promotional offers and are detailed in full below. These cookies are not integral to the services provided by the Website.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Certain features of the website depend upon cookies to function. UK and EU cookie Law deems these cookies to be “strictly necessary”. These cookies are shown below. Your consent will not be sought to place these cookies. You may still block these cookies by changing your internet browser’s settings as detailed below.

This website uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how users use the website. This, in turn, enables us to improve the website and the products and services offered through it. You do not have to allow us to use these cookies, as detailed below, however whilst our use of them does not pose any risk to your privacy or your safe use of the Website, it does enable us to continually improve our business.

The analytics services used by this website use cookies to gather the required information. Certain cookies may be placed immediately when you decide to visit the Website and it may not be possible to obtain your prior consent. You may remove these cookies and prevent future use of them by following the steps set out below.

You can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete cookies at any time however you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Changes to this Policy
Farleygreene reserves the right to change this policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the policy on your first use of the website following the alterations.

Farleygreene Ltd. Unit 2, Hatch Industrial Park, Greywell Rd, Mapledurwell, Hampshire, RG24 7NG